Frequently Asked Questions
Everything you need to know to keep moving forward.
How do I know which size will fit me best?
We provide a comprehensive size guide on each product page with specific measurements for chest, waist, and inseam. If you are between sizes, we recommend sizing up for a relaxed fit or sizing down for a compression feel.
What is the status of my order?
Once your order is processed, you will receive a confirmation email with a tracking number. You can use this number on our 'Track Order' page to see real-time updates on your shipment.
What is your return policy for activewear?
We offer a 30-day return policy on all unworn and unwashed items with original tags attached. For hygiene reasons, undergarments and water bottles are final sale.
Do you ship internationally?
Yes, Velocity Activewear ships to over 50 countries worldwide. International shipping rates and delivery times vary by location and will be calculated at checkout.
How should I care for my high-performance fabrics?
To maintain the integrity of our moisture-wicking technology, we recommend machine washing in cold water with like colors and air drying. Avoid using fabric softeners or bleach.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.